Contact Information

If you have questions about your order, need assistance with a return, or would like support from our team, you can reach us using the contact details below.

Our customer support is here to help and typically responds within 1–2 business days.

Customer Support Email

📩 enquiries@jpwoodworks.com.au

For all enquiries related to enquiries, orders, product information, returns, or warranty questions.

When emailing us, please include (if applicable):

• Your full name

• Order number

• A brief description of your request

• Any relevant photos or documents

This helps us resolve your enquiry as quickly as possible.

Business Address

Note: This address is for administrative purposes only. Please do not send returned items without prior approval and return instructions from our team.

Operating Hours

Monday–Thursday
8:30 AM – 4:30 PM (AWST)

Friday
8:30 AM – 4:00 PM (AWST)

Saturday
9:00 AM – 12.00 PM (AWST)

Enquiries received outside operating hours will be answered the next business day.

Online Store

🌐 jpwoodworks.com.au
You can browse our full collection, view product details, or reach us through the contact form available on our website.